Skip to content

Help centre

How can we help?

Guides for everything in the app. Can’t find it? Ask us, and a real person answers.

Getting started

Signing in and finding your way around.

Videos, shorts and words

Watching, tapping words, spoken meanings and saving.

Practice and lessons

Lessons, energy and feedback on your sentences.

Streaks and rewards

Your streak, XP, gems, quests, boosters and leagues.

Moments and friends

Sharing, following, friends streaks, reporting and blocking.

Your account

Profile, notifications, devices and deleting your account.

VIP and payments

What VIP includes, cancelling and refunds.

Privacy and safety

Who sees what, and your data.

Looking for a quick answer? Try the FAQ.

Ask us

We answer within 2 working days. You get a notification on your phone when we do.

You can soon ask a question right here. Until then, email us and we will take care of it.

Email us

support@cliptovocab.com

Or email support@cliptovocab.com