Help centre
How can we help?
Guides for everything in the app. Can’t find it? Ask us, and a real person answers.
Getting started
Signing in and finding your way around.
Videos, shorts and words
Watching, tapping words, spoken meanings and saving.
Practice and lessons
Lessons, energy and feedback on your sentences.
Streaks and rewards
Your streak, XP, gems, quests, boosters and leagues.
Moments and friends
Sharing, following, friends streaks, reporting and blocking.
Your account
Profile, notifications, devices and deleting your account.
VIP and payments
What VIP includes, cancelling and refunds.
Privacy and safety
Who sees what, and your data.
Looking for a quick answer? Try the FAQ.
Ask us
We answer within 2 working days. You get a notification on your phone when we do.
You can soon ask a question right here. Until then, email us and we will take care of it.
Email ussupport@cliptovocab.com
Or email support@cliptovocab.com